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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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maria

June 3, 2026

5  out of  5
rating by maria
"I called with a few questions about transferring my out of state insurance to California. I was greeted by Austin who was incredibly helpful and was able to get me scheduled for same day with Rachel. My appointment was less than an hour, with Rachel making the transition smooth and painless. I walked out pleased with the service I received"
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Linda Cory

June 1, 2026

5  out of  5
rating by Linda Cory
"Courteous& helpful. By Austin"
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farah moises

May 29, 2026

5  out of  5
rating by farah moises
"Ashlyn was amazing. She had great Customer Service, and answered all my questions in a timely manner. This business is very lucky to have her"
We responded:
"Thank you, Farah, for your kind words about Ashlyn. We're glad to hear she provided you with great customer service and answered your questions promptly. We appreciate your feedback and support!"
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Farah Toma

May 29, 2026

5  out of  5
rating by Farah Toma
"Ashlyn was amazing. She was very attentive and had great customer service. She answered when she was off and replied right away. Hard to find this now in days. They are so lucky to have her"
We responded:
"Thank you, Farah, for sharing your experience with Ashlyn. We're glad to hear that her attentiveness and prompt responses made a difference for you. We appreciate your feedback and your support!"
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Daniel Brostowicz

May 27, 2026

5  out of  5
rating by Daniel Brostowicz
"Austin was outstanding. He responded to my request with professionalism."
We responded:
"Thank you, Daniel, for your feedback. We're glad to hear that Austin provided you with professional service. We appreciate your support!"
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Chingiz Aliyev

May 27, 2026

5  out of  5
rating by Chingiz Aliyev
"I really liked the service and the atmosphere, especially Rachel. She is a very friendly and responsible employee. She was very patient in explaining all the documentation, even though my English isn't very good. Thank you for your help and support, I am glad I chose this insurance company."
We responded:
"Thank you for your thoughtful review. We're happy to hear that Rachel made your experience positive and that you felt supported with the documentation. We're glad you chose us for your insurance needs."
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Mina Gonzales

May 26, 2026

5  out of  5
rating by Mina Gonzales
"Austin is great. He kept trying to reach me even though my teaching schedule kept me busy at office hours. He never gave up on me and always gave excellent customer service."
We responded:
"Thank you, Mina, for your kind words about Austin. We're glad to hear that his persistence and excellent customer service made a difference despite your busy teaching schedule. We appreciate your feedback and support!"
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Kathi Amarillas

May 26, 2026

5  out of  5
rating by Kathi Amarillas
"Austen was engaging, professional and very helpful in clarifying my questions regarding our auto insurance."
We responded:
"Thank you, Kathi, for your feedback. I'm glad to hear that Austen was able to assist you effectively with your auto insurance questions. We appreciate your support and look forward to serving you in the future."
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justice shorty

May 26, 2026

5  out of  5
rating by justice shorty
"Rachel was such a huge help! I’ve been insured here before but she made the process quick and efficient! Given I’m running errands all day she took my quickness lightly and adapted to my energy very well! She deserves a raise ! Thank you!"
We responded:
"Thank you for your feedback! We're glad to hear that Rachel made the process quick and efficient for you, especially with your busy schedule. Your recognition of her efforts is greatly appreciated!"
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Kelly Kulz

May 19, 2026

5  out of  5
rating by Kelly Kulz
"I recently moved from Colorado to California and I needed to get insurance for my car. I actually called just to get a few questions answered because I thought it was going to be a lengthy process and kind of a pain. But Rachel got me totally setup and taken care of in less than 30 minutes! It was so easy and I got a similar plan and rate with no hassle. Thank you!"
We responded:
"Thank you, Kelly, for sharing your experience! I'm glad Rachel could assist you in getting your car insurance set up quickly and easily after your move. We appreciate your trust in us. "
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Christopher Starr

May 9, 2026

5  out of  5
rating by Christopher Starr
"After a very depressing increase in auto insurance, I needed to find alternatives. I heard State Farm was a great company to call, so I contacted the San Diego Mission Valley office. The quote shocked me—in a positive way! I spoke to Rachel M., who saved me over $300 per month and showed me that customer service still exists in the world. I highly recommend that you call Rachel for a quote."
We responded:
"Christopher, thank you for taking a moment to leave your feedback. We’re glad Rachel was able to help you secure meaningful savings while also providing attentive, quality service. We truly appreciate your recommendation and look forward to assisting you again whenever you need us."
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Charlotte Glasner

April 30, 2026

5  out of  5
rating by Charlotte Glasner
"Rachel was absolutely amazing and super helpful!"
We responded:
"Thank you, Charlotte, for your feedback! We're glad to hear that Rachel was able to assist you effectively. Your support means a lot to us."
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Matt Daniels

April 29, 2026

5  out of  5
rating by Matt Daniels
"It was my first time getting setup with car insurance on my own. Rachel went above and beyond in helping explain the different options for me. She was very nice and patient. Highly recommend!"
We responded:
"Thank you, Matt, for sharing your experience! We're glad Rachel could assist you in navigating your car insurance options and provide the support you needed. Your recommendation means a lot to us. "
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Sandy Aquino

April 16, 2026

5  out of  5
rating by Sandy Aquino
"Justin was incredible. He opened my claim, worked with the adjuster on my behalf to complete the liability assessment, scheduled my repairs and had me in a rental vehicle all in under 24 hours. I dreaded the process, but Justin made everything so easy and seamless. His experience as a previous claims adjuster makes him AMAZING at his job. I could not have had a better experience."
We responded:
"Thank you, Sandy, for sharing your experience! It's great to hear how Justin's expertise and dedication made the claims process smooth and efficient for you. We appreciate your feedback and are here to help whenever you need us. "
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Adriana Rendon

April 11, 2026

5  out of  5
rating by Adriana Rendon
"Julianna has been very helpful and prompt at returning phone calls! I am a 24 hour caregiver and at times, unable to take a call. However, Julianna has been very considerate of my situation and calls me at the time requested. This is the main reason why we chose to stay with Statefarm! Talking to a live person, getting prompt responses, and the personal interest is something not seen now a days. Hence, why we appreciate all the help Julianna has provided! Thank you!"
We responded:
"Thank you, Adriana, for sharing your experience with Julianna. It's great to hear how her promptness and consideration have made a difference for you, especially given your demanding schedule. We truly value your trust and are here to support you whenever you need. "
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Jeff Jackson

April 10, 2026

5  out of  5
rating by Jeff Jackson
"Justin helped me to get a claim in on my cracked windshield. Excellent service that made the process painless."
We responded:
"Thank you, Jeff, for sharing your experience! It's great to hear that Justin was able to assist you with your windshield claim and make the process smooth. We appreciate your feedback and support."
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Richard B (Mauro)

April 3, 2026

5  out of  5
rating by Richard B (Mauro)
"When is insurance a pleasant experience..when dealing with a real person who is available, responsive, very knowledgeable, engaged, efficient, and very pleasant..this was my experience dealing with Rachel at State Farm. Easy, quick, effortless..answered all my questions and best of all is having the peace of mind that if something happens that I need something i have someone I know I can call and count on. Thank you Rachel; I don’t often write reviews but then, we don’t often get these type experiences..Richard"
We responded:
"Thank you, Richard, for sharing your experience with us. We're glad to hear that Rachel provided you with the support and knowledge you needed. Your feedback is invaluable, and we appreciate you taking the time to write a review. "
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Raul Zavala

April 1, 2026

5  out of  5
rating by Raul Zavala
"I had a great experience with this auto insurance company. Their customer service was excellent—quick, helpful, and easy to work with. The process was smooth from start to finish. Highly recommend for anyone looking for reliable coverage and great support."
We responded:
"Thank you, Raul, for sharing your experience with us. We're glad to hear that our team provided quick and helpful service, making the process smooth for you. Your recommendation means a lot to us. "
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John Johnson

March 24, 2026

5  out of  5
rating by John Johnson
"Rachel Medland is always courteous and respectful. She answers all of your questions, follows through with informative emails and texts. Today she moved around her schedule for me without asking."
We responded:
"Thank you, John, for sharing your experience with Rachel. It's great to hear how she went above and beyond to accommodate your needs and keep you informed. We appreciate your feedback and support."
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Patricio Mulvey

March 24, 2026

5  out of  5
rating by Patricio Mulvey
"5 star service from Rachel! Came in with questions and she made everything easy! Great service and definitely recommended! Made policy shopping for my daughter seamless."
We responded:
"Thank you, Patricio, for sharing your experience! We're glad Rachel could assist you and make policy shopping for your daughter seamless. Your recommendation means a lot to us. "
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Paul Caccamise

March 17, 2026

1  out of  5
rating by Paul Caccamise
"Called and asked for agent Kevin Beach was told he was not available, left a message and he never returned my call. Called back after a week and was also told agent Kevin Beach was not available, I then asked if they could call his cell and have him call me back. I was told he did not have a cell phone. Horrible service! I have since made plans to move my insurance policies to Farmers Insurance. If you would have read my review. I never asked for them to give me your cell number. But, for them to call you and for you to call me back. You are the agent and you should be accountable and accessible to your policyholders."
We responded:
"Hi Paul, I am sorry to hear about your poor experience. As you can imagine, my team is instructed to not hand out my personal cell phone number. I wish you the best of luck with your new insurance company. -Kevin"
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rivkah86

March 11, 2026

5  out of  5
rating by rivkah86
"Rachel is fantastic! She is knowledgeable, helpful, efficient, punctual and reliable. We really appreciate her attention to detail, her follow-through and her positive, friendly attitude. Thank you!!"
We responded:
"Thank you for your kind words about Rachel. We're glad to hear that her knowledge and friendly attitude made a positive impact. Your feedback is greatly appreciated. "
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smile venky

March 10, 2026

5  out of  5
rating by smile venky
"I had an excellent experience getting auto insurance here. She [Kevin Beach] was incredibly helpful and made sure I had all the details I needed. She provided multiple options to choose from, which helped me find the best coverage for my needs. Highly recommend her services!"
We responded:
"Thank you for sharing your experience with us. It's great to hear that you found the options provided helpful in selecting the right coverage. We appreciate your recommendation! "
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Mahyar Ashouri

March 10, 2026

5  out of  5
rating by Mahyar Ashouri
"I got my insurance policy with Rachel’s assistance. It was very easy and clear to work with her. Highly recommended."
We responded:
"Thank you, Mahyar, for sharing your experience with Rachel. It's great to hear that she made the process easy and clear for you. We appreciate your recommendation! "
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Dylan Dyer

March 6, 2026

5  out of  5
rating by Dylan Dyer
"Helped quickly transfer policies from state to state in a time crunch. Effectively explained options and quotes for the best choice of policy. Highly recommend"
We responded:
"Thank you, Dylan, for sharing your experience! We're glad we could assist with your policy transfer and provide clear options and quotes. Your recommendation means a lot to us. "