Skip to content
Español

Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Ryan M

Ryan M

April 26, 2025

5  out of  5
rating by Ryan M
"Great experience here and left with a killer car rate. Alex was super helpful in the whole process, highly recommend"
Profile photo of Raiza

Raiza

April 25, 2025

1  out of  5
rating by Raiza
"My recent experience while requesting an auto insurance quote through this office was not great. I was contacted by Alex Villalobos on behalf of Kevin Beach. Unfortunately, the interaction left me disappointed and concerned about the level of professionalism I encountered. During our conversation, Mr. Villalobos repeatedly interrupted and spoke over me, making it difficult to express my questions or concerns. He was condescending in tone and unwilling to provide a quote for the minimum coverage required in the State of California--despite my clear and polite request. Instead, he insisted on discussing higher levels of coverage. When I explained that I wanted to compare quotes based on minimum coverage from different providers, he stated that their office would not assist me under those circumstances. When I asked what level of coverage he would recommend, he did not answer. Instead, he asked how much I currently pay for insurance, which I chose not to disclose. I then reiterated my request for a recommendation or a quote, but he again declined to help. The conversation felt dismissive and unnecessarily combative. At times, it came across as though my request was not being taken seriously--particularly as a woman simply seeking transparent information. I am disappointed by the lack of courtesy and support I received."
Profile photo of Damas

Damas

April 25, 2025

5  out of  5
rating by Damas
"I can’t recommend Alex Villalobos at State Farm highly enough! From the very first conversation, Alex was incredibly professional, knowledgeable, and genuinely invested in helping me find the best coverage for my needs. He took the time to explain all of my options clearly and made the entire process seamless and stress-free. It’s rare to find someone who combines expertise with such a personal touch, but Alex does exactly that. I feel confident knowing he’s just a phone call away whenever I have a question. If you’re looking for an insurance agent who truly has your back, Alex is your guy!"
Profile photo of Nathalie Silva

Nathalie Silva

April 22, 2025

5  out of  5
rating by Nathalie Silva
"Alex is so helpful!! He knows his information and is reliable. I feel confident with making a big decision."
Profile photo of Yuli G

Yuli G

April 21, 2025

5  out of  5
rating by Yuli G
"The Guy that helped me with my policy was such a help with every question and every concern I have and I got the best quote for my car and Overall really nice service and patient and time thank you !!"
Profile photo of William Hodges

William Hodges

April 21, 2025

5  out of  5
rating by William Hodges
"Alex was very helpful and quick."
Profile photo of Abby and Luke Overweg

Abby and Luke Overweg

April 18, 2025

5  out of  5
rating by Abby and Luke Overweg
"Alex was really helpful in getting a few policies moved from state to state. Beyond that, literally everyone at this office is helpful and knowledgeable. Great leadership makes for a great team. Highly recommend!"
We responded:
"Thank you, Abby and Luke, for your wonderful feedback! We're thrilled to hear that Alex and our team were able to assist you with your policy transfers smoothly. Your recommendation means a lot to us, and we're here whenever you need further assistance."
Profile photo of Melissa V

Melissa V

April 16, 2025

5  out of  5
rating by Melissa V
"Alex provided great service, I highly recommend"
We responded:
"Thank you, Melissa, for your generous feedback and recommendation! We’re delighted to know that Alex offered you excellent service. If you need any further assistance, please don’t hesitate to get in touch."
Profile photo of Danny Meadows

Danny Meadows

April 15, 2025

5  out of  5
rating by Danny Meadows
"Very professional and helpful. Rancher did an outstanding job in be thorough with my quote."
We responded:
"We appreciate you, Danny! Your feedback reassures us that we’re making a difference, and we’re grateful for your support. If you ever need assistance, know that we’re always here for you! "
Profile photo of Paul Davis

Paul Davis

April 11, 2025

5  out of  5
rating by Paul Davis
"Alex from State Farm spent a lot of time with me and saved me money with a bundle. Thanks Alex!"
We responded:
"You’re the best, Paul! We love helping amazing clients like you, and we truly appreciate you sharing your experience with us. "
Profile photo of James Kunzman

James Kunzman

April 9, 2025

5  out of  5
rating by James Kunzman
"Rachel Medland was awesome! Knowledgeable and personable, she patiently answered all of my questions about coverage, changes to my policies, and made some favorable suggestions! Definitely my go-to for all of our insurance needs and inquiries!"
We responded:
"Thank you so much, James, for your amazing feedback! We're absolutely thrilled to hear that Rachel took such great care of you with her knowledgeable and friendly service. We truly appreciate your trust in us for your insurance needs and can’t wait to keep serving you!"
Profile photo of Andre Sarraffe

Andre Sarraffe

April 8, 2025

5  out of  5
rating by Andre Sarraffe
"Alex gave me a great experience. he’s a good agent."
We responded:
"Thank you, Andre, for sharing your positive experience with Alex! We're glad to hear that he provided you with excellent service. If there's anything else we can assist you with, feel free to reach out."
Profile photo of Melissa Compton

Melissa Compton

April 7, 2025

5  out of  5
rating by Melissa Compton
"Alex was very helpful in transferring our client to their office. I would highly recommend them!"
We responded:
"Melissa, your feedback means everything to us! We’re always here to help and are so happy to have been able to assist you with your insurance needs. Thank you for choosing us! "
Profile photo of Chris Kucera

Chris Kucera

April 4, 2025

5  out of  5
rating by Chris Kucera
"Alex did an amazing job showing me what was available by becoming insured by State Farm. Would definitely recommend him to my friends and family in need of more affordable insurance options going forward 🙏🏽❤️"
We responded:
"Thank you, Chris, for your kind words and for sharing your experience! We're happy to hear that Alex helped you well, and we appreciate your recommendation. If you have any more questions or need help, feel free to reach out anytime."
Profile photo of Jessica Vargas

Jessica Vargas

April 4, 2025

5  out of  5
rating by Jessica Vargas
"Alex was super amazing and made me feel great about this life changing decision! Super knowledgeable and the nicest agent I’ve ever encountered! I will absolutely be referring alex to my friends and family!"
We responded:
"We appreciate you, Jessica! Our goal is always to make the insurance process smooth and stress-free, and we’re thrilled to hear we hit the mark. Thanks for choosing us! "
Profile photo of dianna brooks

dianna brooks

April 1, 2025

5  out of  5
rating by dianna brooks
"Rachel was so helpful and patient. She knew all the answers to my many questions. Rachel was a pleasure to work with"
We responded:
"Thank you, Dianna, for your wonderful feedback! We're thrilled to hear that Rachel was able to assist you so effectively and make your experience a pleasant one. We appreciate your kind words and look forward to serving you again in the future."
Profile photo of Angela Galindo

Angela Galindo

March 28, 2025

5  out of  5
rating by Angela Galindo
"Great customer Service today, very informative. Thank you, Stacy. You were very helpful, and I appreciate the time you took to walk me through. I am a Senior, people like you make Life much easier for us. Thanks again."
We responded:
"Thank you, Angela, for your kind words and for taking the time to share your experience. We're thrilled to hear that Stacy was able to assist you effectively and make things easier. We appreciate your trust in us and look forward to serving you in the future."
Profile photo of Nick Davidson

Nick Davidson

March 28, 2025

5  out of  5
rating by Nick Davidson
"Rachel made this process quick and easy. Thanks Rachel!"
We responded:
"We’re so lucky to have wonderful customers like you, Nick! Thanks for the kind words—our team is always here whenever you need us."
Profile photo of Austin White

Austin White

March 27, 2025

5  out of  5
rating by Austin White
"Been a State Farm customer for about 7 years now and Kevin’s office is fantastic! Everyone I have worked with is very informative and helpful, and they handle everything in a timely manner. Whether it is Rachel helping with my personal insurance or their office manager Zach lending a hand with my business insurance, I know I can trust the people at this office!"
We responded:
"Thank you so much, Austin! We really appreciate your kind words and your loyalty over the past 7 years! It makes us so happy to know that Rachel, Zach, and the rest of our team have been able to help you out. Your trust means the world to us, and we're always here for you whenever you need us!"
Profile photo of Robert Glenn-Ristow

Robert Glenn-Ristow

March 26, 2025

5  out of  5
rating by Robert Glenn-Ristow
"Rachel Medland is a pleasure to work with! Knowledgeable, efficient and personable too. So glad I have her helping with my insurance needs."
We responded:
"Robert, thank you for your thoughtful review! It’s always our goal to provide excellent coverage and customer service, and we’re so glad you had a great experience!"
Profile photo of Marcos Olivarez

Marcos Olivarez

March 26, 2025

5  out of  5
rating by Marcos Olivarez
"To all those searching for insurance, I HIGHLY RECOMMEND Alex! He really is attentive to your insurance needs. He follows through with what he proposes and communication skills are on point!"
We responded:
"Thank you so much, Marcos, for your amazing review! We're absolutely thrilled to hear that Alex took such great care of you with attentive service and excellent communication. Your recommendation truly means the world to us! We're always here to help with any future insurance needs, so don’t hesitate to reach out!"
Profile photo of Alex Shen

Alex Shen

March 24, 2025

5  out of  5
rating by Alex Shen
"Alex was very nice in getting me quotes for my Mercedes. Thank you!"
We responded:
"Thank you, Alex, for your kind words and for taking the time to leave a review! I'm glad I could assist you with the quotes for your Mercedes. If you have any more questions or need further assistance, feel free to reach out anytime."
Profile photo of Michaela Rodgers

Michaela Rodgers

March 21, 2025

5  out of  5
rating by Michaela Rodgers
"Rachel was very helpful and quick to respond with all the information I needed"
We responded:
"Thank you, Michaela, for your kind words! We're delighted to know that Rachel was able to assist you quickly and effectively. We truly value your feedback and look forward to continuing to meet your insurance needs."
Profile photo of Sol Pinczewski

Sol Pinczewski

March 21, 2025

5  out of  5
rating by Sol Pinczewski
"Spoke to Stacy today who was very helpful and personable. Real asset to State farm."
We responded:
"A great review from a great customer, Sol! We appreciate you and are always here to help with your insurance needs!"
Profile photo of Laila Villegas

Laila Villegas

March 20, 2025

5  out of  5
rating by Laila Villegas
"Alex did a great job explaining my coverage and was very kind!"
We responded:
"Thank you, Laila, for your trust and support! We look forward to being your go-to insurance agency for years to come."